Refund and Returns Policy

Effective Date: March 27, 2025

1. Introduction

At STYLECITEINO (“we,” “our,” or “us”), customer satisfaction is our top priority. This Refund and Returns Policy explains the conditions under which you can request a refund or return, ensuring a smooth and transparent shopping experience.

By purchasing from STYLECITEINO, you agree to comply with the terms outlined in this policy. If you have any concerns, please contact our support team before initiating a return or refund request.

2. Eligibility for Returns & Exchanges

We accept returns and exchanges under the following conditions:

The item must be unused, undamaged, and in its original packaging.
A return request must be initiated within 30 days of delivery.
Proof of purchase (order confirmation email or receipt) is required.
Items marked as final sale, clearance, or digital products are non-returnable.
Personalized or custom-made products cannot be returned unless defective.

To initiate a return, please contact us at info@styleciteino.com with your order number and reason for return.

3. Refund Policy

Refunds are issued under specific conditions:

If an item is defective, damaged, or incorrect, you may be eligible for a full refund or free replacement.
Refunds will be processed within 7-10 business days after receiving the returned item.
Refunds will be credited to the original payment method.
Shipping fees are non-refundable, except in cases where STYLECITEINO is at fault.

If you do not receive your refund within the stated timeframe, please check with your bank or payment provider before contacting us.

4. Non-Refundable & Non-Returnable Items

Certain items are not eligible for refunds or returns, including:

Gift cards and promotional items
Downloadable or digital products
Used or altered items
Final sale or clearance items

5. Return Shipping Instructions

Customers are responsible for return shipping costs unless the item is defective or incorrect. Follow these steps for a successful return:

Package the item securely – Ensure it is protected to avoid damage during transit.
Include proof of purchase – Attach the order confirmation or receipt inside the package.
Use a trackable shipping service – We recommend using USPS, FedEx, or UPS to track your return.
Send the package to our return address – We will provide the return address upon request.

STYLECITEINO is not responsible for lost or undelivered returns.

6. Exchange Policy

If you wish to exchange an item for a different size, color, or model:

Contact us within 30 days of receiving your order.
Exchanges are subject to stock availability.
If the desired item is unavailable, you may choose a refund or store credit.

7. Order Cancellations

Orders can be canceled within 12 hours of purchase if they have not been shipped.

Once an order is shipped, it cannot be canceled.
If you wish to cancel an order after shipment, you must follow the return process.

8. Late or Missing Refunds

If you haven’t received your refund:

Check your bank account or payment provider.
Contact your bank, as processing times may vary.
If you still have not received your refund, contact us at info@styleciteino.com.

9. AdSense Compliance & Third-Party Payments

STYLECITEINO adheres to Google AdSense policies and does not process refunds or returns for third-party advertisements or external services linked on our website. If you have issues with an ad-related purchase, please contact the respective third-party provider.

10. Changes to This Policy

We reserve the right to update this Refund and Returns Policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

11. Contact Us

For return or refund inquiries, please reach out to us:

📍 Address: 4510 Retreat Avenue, Isle Au Haut, Maine, United States
📞 Phone: 207-335-6738
📧 Email: info@styleciteino.com
🌐 Website: STYLECITEINO

Thanks for shopping with STYLECITEINO!